2.0
  • Set up1 votes
  • Lack of quality customer care2 votes
  • Price2 votes
  • Speed2 votes
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  • Mar 22
  • Internet
  • Centerville, Utah
  • Internet Service
  • 1
  • 1
  • 38
  • REVIEW RATING 3/5

Over all digis has not been bad service. They have tried to give me what they promised. The problem is they only give you so many gigs of download then they start charging extra. had I known this I never would have signed up! My last bill was $150.00!!! are they crazy! I asked them how this made sense when I could have faster internet, phone and every cable channel for less. they didn't have an... Read more

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  • Mar 19
  • Internet
  • Helena, Montana
  • Internet Speed
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

Paying for 5mb plan lucky if I get .05mb! I have called countless times and get told the same thing every time."I have adjusted a few settings that should fix it." NOT! I have to use my phone data to even do this review because i cant connect with my home internet. I have emailed support but nothing back from them Digis is nothimg more then a joke!! Internet worked before microserv sold out. The... Read more

Was this review helpful? 3 0

  • Mar 18
  • Internet
  • Burley, Idaho
  • Internet Service
  • 1
  • 1
  • 18
  • REVIEW RATING 3/5

Digits overcharges me. Nothing works very good. Its been 3 months paying for fax that doesn't work. Techs doesn't plug in phones to electrical service. Movies freeze. Severe loss of business slow porting. Techs say they only support limited services. You will need an it degree to do business here. I wish you well on your new job and may you spend the 100... Read more

Was this review helpful? 1 0

  • Mar 13
  • Cellular Phone
  • Salt Lake City, Utah
  • Voip Phone Service
  • 154
  • REVIEW RATING 5/5

Bad Service sums it up, but doesn't begin to cover the problems I have experienced. The amount of time and money my business, Mask Costumes, has lost with their poor service, inept programming, and negligent attitude is beyond my ability to calculate. I have endeavored to give them chances to make amends, time after time after time. There is the occasional promise from the well meaning rep,... Read more

Was this review helpful? 6 0

  • Mar 09
  • Internet
  • Orem, Utah
  • Internet Service
  • 1
  • 1
  • 41
  • REVIEW RATING 3/5

We bought the 65$ package and they have been charging us from 300$ to 800$ instead! Also we only get 250kbs speed. WE CAN NOT AFFORD THAT. DO NOT DO NOT DO NOT GET DIGIS!!!! WARNING DO NOT GET THEM. Save yourself. Read more

Was this review helpful? 1 0

  • Feb 27
  • Home Phone
  • Pahrump, Nevada
  • Long Distance Call
  • 1
  • 1
  • 103
  • REVIEW RATING 5/5

The internet service was pretty good when I first started with them, but its horrible now. my biggest complaint is about them lying saying that they offered free long distance and international calls for your home phone. we used the home phone and a month later got a bill for $1678 then they said of those calls aren't covered on the plan, most of the calls were overlapping which means they... Read more

Was this review helpful? 1 0

  • Feb 02
  • Internet
  • Idaho Falls, Idaho
  • Internet Service
  • 1
  • 1
  • 154
  • REVIEW RATING 4/5

I cant even get a hold of them to cancel my service!! Terrible service - They never answer the phone - emails dont go- wireless internet is off and on hourly It says emails went through..but receiver never got them. Operators are rude at best and suggested i get a wireless booster and that was when i was able to get through. I have been trying for five days to get through with no luck. I even... Read more

Was this review helpful? 3 0

  • Jan 31
  • Internet
  • Kaysville, Utah
  • Account
  • 1
  • 1
  • 69
  • REVIEW RATING 4/5

Refused to honor the sign up incentives and refused to cancel my account unilaterally. This is a horrible company. Do not use them. Read more

Was this review helpful? 1 0

  • Jan 26
  • Internet
  • Walnut Creek, California
  • Internet
  • 2
  • 2
  • 66
  • REVIEW RATING 4/5

I have called several times to find out what the problems is for slow internet. I was told they do not give an exact amount, you are only promised up to an amount. So if I upgrade chances are I will still have nothing. Looking around for a better service. Read more

Was this review helpful? 1 0

  • Jan 25
  • Internet
  • Dallas, Texas
  • Internet Service
  • 2
  • 2
  • 58
  • REVIEW RATING 4/5

Digis continues yo yank my chain . my bill kerps going higher every month . Every time I change my plan they do not send me a notice of plan change in addition to the fact that when they bill me they put a total plus other charges. Un heard of !!! A proper professional billing should have ones prior statement with the prior plans ballance than pro rated the amount of the new plans ballance. than... Read more

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