1.8
  • Set up1 votes
  • Price for speed received3 votes
  • Difficult to reach tech support2 votes
  • Price2 votes
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  • 7 hours ago
  • Internet
  • Pahrump, Nevada
  • 4

ive had Digis since they took over from the company that ook over from air internet so ive been here with it a while now. I live in the north end of town so maybe that helps but ive had pretty good service and in fact yesterday I called to get a cable fixed (a minor repair) and they showed up first thing this morning. I have the 10 meg service and I get a steady 9.8 megs and a 2 meg upload. like... Read more

Was this review helpful? 1 0

  • Apr 30
  • Internet
  • Pahrump, Nevada
  • Internet Speed
  • 4
  • 4
  • 40
  • REVIEW RATING 5/5

I am from Pahrump also, and am paying $46.45 for 5mps but a good part of the time am getting less than 0.20 mps like you are.I got on the Digis Facebook site to 'voice' my concerns because I could not get any response from Digis in any other way, including filling out a form on the Digis site, emailing and phoning them . I started logging Internet speed every day on the FB site. I received an... Read more

Was this review helpful? 1 1

  • Apr 28
  • Internet
  • Twin Falls, Idaho
  • Internet Service
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

My service is often unavailable or horribly slow. For several days I have been calling but no one ever answers or calls back. I have tried staying one the line. I have left multiple requests for call backs and NO ONE EVER responds. The previous company had good service but when Digis took over it has gone rapidly downhill. The previous company had automatically billed to a credit card but... Read more

Was this review helpful? 0 0

  • Apr 27
  • Internet
  • Salt Lake City, Utah
  • Live Chat
  • 2
  • 2
  • 25
  • REVIEW RATING 4/5

This is a joke. I've been trying to contact someone -ANYONE -with this company for the last 3 days. I've held for hours and never gotten a live person, used the automated phone system to request a call back when someone is available and never heard anything, tried to use the live chat and been left awaiting a rep for over 30 min each time (even when I've logged in at 8 on the dot when they first... Read more

Was this review helpful? 1 1

  • Apr 19
  • Internet
  • Pocatello, Idaho
  • Internet Service
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

YOU GUYS NEED TO SIGN OVER TO PEOPLE WHO CAN DO THERE JOB TO PROVIDE WHAT THEY PAY FOR! YOU GUYS ARE SCAM ARTIST! its been forever since i had good internet, and it was with bigdog when you guys stepped in and took over the company, everything has been complete ***! i dont know what can be done to fix it, because everywhere i read about you guys is nothing but negative comments. you guys are... Read more

Was this review helpful? 0 0

  • Apr 12
  • Internet
  • Pahrump, Nevada
  • Internet Service
  • 1
  • 1
  • 113
  • REVIEW RATING 5/5

Ive been with digis for over six months and am very pissed off with there lies excuses and customer service!! I pay almost 90 dollars a month for 20 MBPS and get not even 1 and they keep saying the tower this the tower that upgrade coming by spring time!! Well guess what spring is almost over then whats the excuse!! If my internet isn't fixed by this month im filing a lawsuit against this company... Read more

Was this review helpful? 0 0

  • Apr 07
  • Internet
  • Los Angeles, California
  • Internet Service
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

My service was off for a week and a half and when I called to ask what was wrong, they sent a man to fix a malfunctioning part in my house another week and a half later. I was told to let a rep know about my down time and I would be reimbursed. When I called, they only offered to reimburse me for the time after I called. After confirming with a supervisor, the rep said it was my fault for not... Read more

Was this review helpful? 1 0

  • Mar 22
  • Internet
  • Centerville, Utah
  • Internet Service
  • 1
  • 1
  • 165
  • REVIEW RATING 4/5

Over all digis has not been bad service. They have tried to give me what they promised. The problem is they only give you so many gigs of download then they start charging extra. had I known this I never would have signed up! My last bill was $150.00!!! are they crazy! I asked them how this made sense when I could have faster internet, phone and every cable channel for less. they didn't have an... Read more

Was this review helpful? 0 0

  • Mar 19
  • Internet
  • Helena, Montana
  • Internet Speed
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

Paying for 5mb plan lucky if I get .05mb! I have called countless times and get told the same thing every time."I have adjusted a few settings that should fix it." NOT! I have to use my phone data to even do this review because i cant connect with my home internet. I have emailed support but nothing back from them Digis is nothimg more then a joke!! Internet worked before microserv sold out. The... Read more

Was this review helpful? 3 0

  • Mar 18
  • Internet
  • Burley, Idaho
  • Internet Service
  • 1
  • 1
  • 59
  • REVIEW RATING 4/5

Digits overcharges me. Nothing works very good. Its been 3 months paying for fax that doesn't work. Techs doesn't plug in phones to electrical service. Movies freeze. Severe loss of business slow porting. Techs say they only support limited services. You will need an it degree to do business here. I wish you well on your new job and may you spend the 100... Read more

Was this review helpful? 2 0

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