Firstly, We pay for the best business package and never come close to the 15Mbps down we are supposed to get; let me remind you that the plan costs $100.00 plus a month. The only time we get close to 15Mbps is five in the morning and midnight on.
I tested it this morning and I was getting 20Mbps at five in the morning after that nothing above 6Mbps. The one thing that would fix this and all problems Digis customers are having is to un-congest the towers. They have way too many customers which means too much traffic and in a small town like ours we have very few options to go with when is comes to ISP's. It's sad when an ISP creates a monopoly over a small town just to screw everyone out of money and give little to no *** about their customers.
The photo I have provided was taken at three in the afternoon.
Stay away from Digis! They will take your money and leave you in the dust.
Product or Service Mentioned: Digis Internet Service.
Reason of review: Damaged or defective.
Monetary Loss: $500.
Preferred solution: Reduction in monthly payments and equipment upgrades; towers, boosters, etc..